Meet Jeff Mowatt
Award-Winning Customer Service Speaker • Business Communication Strategist • Trusted Sales Trainer
Practical Insights. Measurable Results.
Jeff Mowatt is a leading authority on customer service, sales, and communication. He’s not only a keynote speaker—he’s the author of bestselling books including Becoming a Service Icon in 90 Minutes a Month and Influence with Ease, creator of 13 self-study tools, and a syndicated columnist featured in over 200 publications.
Jeff works with organizations across North America to improve the way teams communicate, connect, and convert. His speaking sessions are known for blending humor, practicality, and powerful takeaways. Whether on stage or in the boardroom, Jeff equips professionals with actionable techniques to influence with integrity.
Backed by decades of experience—including leadership roles in corporate marketing and founding his own training company—Jeff brings deep expertise to every client engagement. His focus is always on achieving measurable improvements in morale, productivity, and customer satisfaction.
A Sales Start That Sparked a Career
Jeff’s real-world education in influence began at age 22, knocking on doors to sell accounting systems—no appointments, just cold calls. He quickly learned what works (and what doesn’t) when building trust with customers. That journey sparked his lifelong passion for communication, persuasion, and customer loyalty.
Jeff later became Director of Marketing for a $40M company before launching JC Mowatt Seminars in 1992. Since then, he’s trained tens of thousands of professionals, empowering teams to connect more meaningfully with their customers and with each other.
The Results Speak for Themselves
Clients see measurable outcomes—like SGI, where morale rose, productivity jumped 34%, and public complaints dropped by 75% within six months of working with Jeff.
- ✔ Customized keynote presentations and workshops
- ✔ Executive retreats and service assessments
- ✔ On-demand courses and multimedia training kits
- ✔ Proven frameworks for increasing loyalty and trust
Client Praise
“Jeff teaches in one presentation what would normally take a lifetime to instill in many.”
– Ray Styranka, VP Credit, Wainwright Credit Union
“To date, Jeff Mowatt was the only speaker who has had a profound impact on me.”
– Richard Wahl, Regional Director, Western Financial Group
“I learned more useful tips from Jeff in 45 minutes than I did in years of full-day sessions.”
– Andrew Fox, President, Calgary Executives Association
“Change is great—especially when you know how to do it. Jeff provides new tools for a new generation.”
– Brenda Jabs, Executive Director, Brazeau Regional Tourism
Ready to Inspire and Equip Your Team?
Let’s talk about how Jeff can help you boost loyalty, trust, and results—fast.