Be Friendly; not a Friend
You know how organizations often claim that their staff is friendly? It’s fine for employees to be friendly. However, as I point out in this video, the goal is not to become your customer’s friend...
Register today for our 30 – second Trusted Advisor tips and receive as a bonus 15 Phrases that Pay for dealing with stressed and rushed customers.
Subscribe to our Blog
Get our latest updates in your Inbox
Subscribe to our Blog
Past Posts
- What your customers are REALLY Saying
- Hiring Motivated Employees
- 5 quick tips for calming angry customers
- Simple tip for happier customers and more profit
- 7 tips to grow your business without advertising
- How may I Rush you?
- Team Building at Work – the REAL secret
- What NOT to say when closing a sale
- 5 Motivation Tips for a Positive Mindset
- Go ahead – make my day