Becoming a Trusted Advisor – Part 3
In this THIRD video of this 3 part series, you’ll learn:
- How to motivate an entire team to start communicating like Trusted Advisors.
- 5 things people need to know when you’re encouraging them to take their service to the next level. Fyi, you can also use this approach to make anyone more receptive to your ideas. So if you have to give bad news to a customer, this will help. Or if you have a loved-one who’s doing something you’re fed-up with, you can use this same approach.
- How I work with my clients to kick-start this process.
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Trusted Advisor – Part 3
Missed Part 1 or Part 2?
Click here to view Trusted Advisor Video – Part 1 and Trusted Advisor Video – Part 2
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‘Our results using Jeff’s concepts have been tremendous, with overall sales up over 300% compared to last year’s volumes for the same period. Obviously there are a number of additional factors that we have undertaken that have contributed to that increase, but Jeff’s strategies were certainly a key component.’
Jim Bobst, Operations Manager – Contact Center, CUETS (Credit Union Electronic Services)
‘What’s the best advice a parent or boss has ever given, that motivated you?’