Ask question, Then Stop – Effectively Closing Sales Deals

How to Close Deals Effectively by Saying Less

A common blunder when trying to influence others is talking too much. This is particularly true after asking a question. For example, a sales representative might “close” by asking, “What do you think?” At this point the rep needs to REMAIN SILENT. The silence may be awkward, but it’s critical to wait while the other person makes that buying decision. More often than not, by remaining silent you’ll receive an affirmative answer. When it comes to influencing others, silence really is golden.

Written By Customer Service & Sales Speaker, Jeff Mowatt (original content – not AI generated)

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Jeff Mowatt is a customer service speaker, customer service & sales trainer, a business communication strategist, award-winning speaker, and best-selling author.