Customer Service Training TIps

Do you “Have to” or “Get to”?

Boost Positivity with this Simple Attitude Hack

Next time you’re feeling harried by life’s little chores, try this attitude adjustor. When listing your tasks, simply replace “have to” with “get to.” “I have to wash my car,” becomes, “I get to wash my car.” “I have to get groceries” becomes… (you get the idea). It doesn’t take much insight to realize that you and I have it pretty good. It being life. Changing one word converts our ‘burdens’ into blessings. The bonus is you can use this tool to enrich the lives of others. Compare the responses that two parents might get talking with their child. One says, “Tomorrow, you have to go to school…”

 

Today’s chuckle:

Just say NO to one-word solutions.

 

Written By Customer Service Speaker & Sales Trainer, Jeff Mowatt (original content – not AI generated)

 

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Jeff Mowatt is a Canadian professional customer service speaker, customer service & sales trainer, a business communication strategist, award-winning speaker, and best-selling author.

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