Customer Service Training TIps

Enhance Your Professional Image with This Simple Phrase ‘My Pleasure’

Enhance Your Professional Image with This Simple Phrase

To improve the impression you make upon customers, coworkers, or anyone, use these two words more often. When someone thanks you for something, rather than responding with the standard, “you’re welcome”, “yup” or worse, “uh-huh”, look the person in the eye, smile and say, “my pleasure.” Saying “my pleasure” takes no more time or energy than the other responses, yet it makes you sound like you are much more positive and willing to help.

 

Written By Customer Service Speaker & Sales Trainer,  Jeff Mowatt (original content – not AI generated)

 

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Jeff Mowatt is a Canadian professional customer service speaker, customer service & sales trainer, a business communication strategist, award-winning speaker, and best-selling author.

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