Learn the Local Language
Navigating Foreign Accents in Business
Whether it’s fair or not, customers judge you by your ability to speak the local language clearly. Having a foreign accent is fine; even endearing – providing that it’s not so strong that locals can’t understand you. If people often ask you to repeat yourself, then you have a problem that is likely hindering your professional success. Do yourself and your company a favour and take language lessons until you are easily understandable. That way customers won’t have to work so hard to buy from you.
Today’s chuckle:
If at first, you do succeed, try not to look surprised.
Written By Customer Service Speaker & Sales Trainer, Jeff Mowatt (original content – not AI generated)
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Jeff Mowatt is a professional customer service speaker, customer service &sales trainer, a business communication strategist, award-winning speaker, and best-selling author.