Customer Service Training TIps

My Dad’s Annoying Advice

My Dad taught me a business lesson that continues to annoy me; especially when I get complacent about running my company. Incidentally, Dad founded and led an oil & gas service company and was nominated by the Royal Bank in Calgary as being one of the most successful entrepreneurs they did business with. When I started JC Mowatt Seminars Inc. over 20 years ago, Dad gave me a single word job description that would determine whether my company would prosper over the long term. The single word, “Creator”. In today’s intensely competitive economy, I see this role of creator becoming more relevant for businesses than ever. I have to admit, when I’m not creating in my job, I’m coasting. Sometimes I’m too busy or lazy to create. That’s the annoying part. How about you… are you creating in your job?

 Jeff Mowatt is a customer service strategist, award-winning speaker, and bestselling author.   For more tips, training tools or to inquire about engaging Jeff for your team visit    www.JeffMowatt.com

 

Today’s chuckle:

Opportunity is missed by most people because it is dressed in overalls and looks like work. – Thomas Edison

 

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