Customer Service Training TIps

The Soft Sounds of Spending

We all know that when it comes to increasing our revenues, we need to pay more attention to the details. Turns out those details may be easier and more profitable then we assumed. The Journal of Consumer Research reports that restaurants that played slower music increased the average overall bill by a whopping 29%! Is your business paying enough attention to the details of your customers’ senses? In today’s fast-paced world, soft background music may make your business an oasis where customers want to slow down and spend more.

 Jeff Mowatt is a customer service strategist, award-winning speaker, and bestselling author.   For more tips, training tools or to inquire about engaging Jeff for your team visit


Today’s chuckle:

Honk if you love peace and quiet.


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