What’s Your Customer’s Budget?
At one of my seminars, a participant asked me how to raise the subject of budget when the client invites you to make a proposal. “We go through the whole presentation,” he explained, “And the client seems to like everything. But by the end of the meeting we still haven’t discussed price. Later, we learn that what we proposed was beyond their budget.” He was also concerned that it might appear rude or blunt just asking in advance, “What’s your budget?” I agreed that asking about budget in advance makes sense. I suggested that to soften the bluntness he rephrase the inquiry to something like, “There are several options we can present depending on the budget you have in mind. Is there a budget I should be aware of?”
Jeff Mowatt is a customer service strategist, award-winning speaker, and bestselling author. For more tips, training tools or to inquire about engaging Jeff for your team visit www.JeffMowatt.com
Today’s chuckle:
Tact is the ability to describe others as they see themselves.
Like to forward or reprint this tip?
We have some options to make this easier for you. Click here for a printer-friendly CDrom with all Jeff’s tips. Click here for Jeff’s book with 101 top tips. If you’d like to cut and paste any of our tips or articles from our website, you are welcome to do so providing you include the bio and contact information after each tip or article. Please also email a link to any tips or articles that you post on-line to [email protected].
Copyright © JC Mowatt Seminars Inc. All rights reserved.
Like to forward or reprint this tip?
Click here for Jeff’s Latest Tip
and to Subscribe for FREE updates