“You’ll have it in 24 hours.” – Timely Responses to Customers

Enhancing Customer Experience Through Timely Responses

You may be providing fast service, but it isn’t worth much if your speed doesn’t register with your customers. Imagine for example, that you usually satisfy your customers’ or coworkers’ requests within hours or by early the next day. In those situations, then consider responding to their request with, “You’ll have it within 24 hours.” That’s so rare for customers to hear these days, that your commitment will feel like a breath of fresh air. You’ll stand out for doing the same thing you’ve been doing. And your customers will be happier with the service you’re already providing. Not bad for one line.

Today’s chuckle:

Bills travel through the mail at twice the speed of cheques.

Written By Jeff Mowatt (original content – not AI generated)

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Jeff Mowatt is a customer service & sales speaker, customer service & sales trainer, a business communication strategist, award-winning speaker, and best-selling author.