Customer Service Blog

When Friendliness Backfires

Trusted Advisor Customer Service Video Tip

Companies often claim that they offer friendly service. Sounds good in theory. In this video, however, you and your team will discover how employee perkiness can actually be more annoying than endearing. And you’ll gain customer service tips to earn trust – even with customers who are frustrated.

Register today for our 30 – second Trusted Advisor tips and receive as a bonus 15 Phrases that Pay for dealing with stressed and rushed customers.

Subscribe to our Blog
Get our latest updates in your Inbox

Subscribe to our Blog