When Friendliness Backfires
Trusted Advisor Customer Service Video Tip
Companies often claim that they offer friendly service. Sounds good in theory. In this video, however, you and your team will discover how employee perkiness can actually be more annoying than endearing. And you’ll gain customer service tips to earn trust – even with customers who are frustrated.
Register today for our 30 – second Trusted Advisor tips and receive as a bonus 15 Phrases that Pay for dealing with stressed and rushed customers.
Subscribe to our Blog
Get our latest updates in your Inbox
Subscribe to our Blog
Past Posts
- Selling for Grudge Purchases
- Easy Way to Sound more Helpful – even when you’re busy
- Sell More by Saying Less
- How to Collect From Late Paying Customers
- What are your emails trying to hide?
- Say this with your next unhappy customer
- How to Build Trust by Managing Customer Expectations
- How to Sell when your Prices are Higher
- How Humility Boosts your Online Influence
- Which are you: ‘lucky’, ‘fortunate’ or ‘grateful’?