Customer Service Blog

How to earn more do this one thing…

Researchers at the University of Copenhagen studied which personality traits and behaviors lead to people earning the most money over their careers. The results may surprise you. When considering things like being an extrovert, agreeableness, conscientiousness, neuroticism, and openness to experience, the single factor that had the most impact on earnings – conscientiousness. If you’ve been reading my tips or books or ever attended one of my live presentations you’ll know my overriding message is about gaining and keeping trust. Yes, being friendly is fine. But it isn’t nearly as important as being reliable. Want to make more money? Don’t make excuses. Keep your promises.

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