Customer Service Blog

The real goal when interacting with customers

What do you suppose our goal should be when interacting with customers and co-workers: Have them like us? Make the sale? Process the transaction?Provide information? Perhaps all of these apply. However, there is a single fundamental objective, which – when you keep in the forefront of your mind – will ultimately generate better results for you and the other person. Discover the secret in this short video.

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