Customer Service Blog

The Problem with Putting Customers on Pedestals

I was just trying to be polite when I said to the potential customer, “Thanks very much, I really appreciate your time.” You’ll see in this short video how that comment was thrown back in my face and the business lesson I learned (the hard way) about customer status.

REDUCE CUSTOMER CONFLICTS

Register today for our 30 – second Trusted Advisor tips and receive as a bonus 15 Phrases that Pay for dealing with stressed and rushed customers.

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