Voicing Opinions or Spouting Platitudes?

Seems the older I get the less I know for sure. There was a time in my life when I could size a person up in 30 seconds depending on where they were from, what they looked like, if they were divorced, and what they did for a living. Sometimes I wonder if my entire adult life has been about discovering just how wrong I’ve been in my first impressions. Similarly, where my political views were once clear and ‘uncompromising’, I’ve since realized that often times the other party’s platforms really do make more sense. Makes you wonder whether expressing instant opinions as black and white reflects decisiveness, or reveals prejudice.

 Jeff Mowatt is a customer service strategist, award-winning speaker, and bestselling author.   For more tips, training tools or to inquire about engaging Jeff for your team visit    www.JeffMowatt.com

 

Today’s chuckle:

At 18 our convictions are hills from which we look; at 45 they are caves in which we hide. – F. Scott Fitzgerald

 

Like to forward or reprint this tip?

We have some options to make this easier for you. Click here for a printer-friendly  CDrom with all Jeff’s tips.  Click here for  Jeff’s book with 101 top tips.  If you’d like to cut and paste any of our tips or articles from our website, you are welcome to do so  providing  you include the bio and contact information after each tip or article.   Please also email a link to any tips or articles that you post on-line to info@jeffmowatt.com.

Copyright © JC Mowatt Seminars Inc.   All rights reserved.

Like to forward or reprint this tip?

Click here for Jeff’s Latest Tip
and to Subscribe for FREE updates

REDUCE CUSTOMER CONFLICTS

Register today for our 30 – second Trusted Advisor tips and receive as a bonus 15 Phrases that Pay for dealing with stressed and rushed customers.

Please enter a valid email address.
Something went wrong. Please check your entries and try again.