Customer Service Blog

What’s one word for a more positive customer experience?

(hint – it’s not ‘yes’) If you’ve attended my Trusted Advisor seminars, you know how by just changing a few words you can improve how others perceive you and your organization. For example, check out this short video where I reveal one word that creates a better experience for employees and customers.

Register today for our 30 – second Trusted Advisor tips and receive as a bonus 15 Phrases that Pay for dealing with stressed and rushed customers.

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