Customer Service Blog

3 Free Training Videos

headersqueezepage

 

 

jeff-thumb

3 FREE Training Videos

bonus3

 

Whether you work as a frontline employee or manager in either the private or public sectors, these strategies will change the way people view you and your organization. Access these 3 Free Training Videos on Becoming a Trusted Advisor.

 

You will learn:

 

    • How to instill more confidence when interacting with customers and co-workers.

 

    • How slight adjustments to the way you communicate will position you as a Trusted Advisor.

 

    • The most common communication mistake that messes-up people’s lives at work (and how to avoid it).

 

    • Why customers and co-workers may under-appreciate and under-value your services.

 

    • How to stand-out without working faster or lowering prices.

 

    • How to motivate a whole team to provide remarkable service.

 

    • 5 things people need to know to make them more receptive to your ideas.

 

    • The financial fall-out of customers and co-workers not noticing your service.

 

freeaccess

We respect your privacy. Your details will not be shared.

arrowdown
leftquote ‘Our results using Jeff’s concepts have been tremendous, with overall sales up over 300% compared to last year’s volumes for the same period. Obviously there are a number of additional factors that we have undertaken that have contributed to that increase, but Jeff’s strategies were certainly a key component.’

Jim Bobst, Operations Manager – Contact Center, CUETS (Credit Union Electronic Services)

 rightquote
‘Thank you Jeff! On a normal shift at the Aquatic Center I would regularly have at least 3 people freak-out and start complaining. Since using your techniques over 4 weeks ago, I have not even had one patron become cross!!! These are simple life-changing skills. I don’t leave work angry because of rude customers’¦Awesome!’

Marla Shumilak, Aquatic Centre Supervisor/Instructor, City of North Battleford
‘Jeff – thank you for the valuable information. There is an overabundance of ‘experts’ in cyberland who think they have the answers through gimmicks or time-consuming on-line activities that in reality mostly benefit the ‘expert’. Your tips are a breath of fresh air. In just a few words you provide high quality, easily implemented strategies that foster trust with customers to produce higher revenues.’

Beverly Kaltenbruner, Owner/Partner, Harold’s Auto Service

 

REDUCE CUSTOMER CONFLICTS

Register today for our 30 – second Trusted Advisor tips and receive as a bonus 15 Phrases that Pay for dealing with stressed and rushed customers.

Subscribe

More info?