Customer Service Training TIps

Take Some Calendar Comfort

When it comes to relationships – be they at work or in your personal life – you may occasionally be faced with deciding whether to stay-in or get-out. These decisions can be emotionally charged and may have life changing consequences. With that much at stake, here’s a tool I discovered to help make the decision less knee-jerk and more thought-full. I call it calendar comfort ©. Essentially, calendar comfort means setting a calendar date; say in 3 or 6 months time, when you’ll make your final decision. Meantime, you continue to try to make things work, gather information, or get counseling. That enables you to support the relationship while giving yourself emotional breathing space. Chances are by Decision Day, you’ll know what’s best and be ready to move forward.

 Jeff Mowatt is a customer service strategist, award-winning speaker, and bestselling author.   For more tips, training tools or to inquire about engaging Jeff for your team visit    www.JeffMowatt.com

 

Today’s chuckle:

If you need time alone, try cleaning the house.

 

Like to forward or reprint this tip?

We have some options to make this easier for you. Click here for a printer-friendly  CDrom with all Jeff’s tips.  Click here for  Jeff’s book with 101 top tips.  If you’d like to cut and paste any of our tips or articles from our website, you are welcome to do so  providing  you include the bio and contact information after each tip or article.   Please also email a link to any tips or articles that you post on-line to [email protected].

Copyright © JC Mowatt Seminars Inc.   All rights reserved.

Like to forward or reprint this tip?

Click here for Jeff’s Latest Tip
and to Subscribe for FREE updates

REDUCE CUSTOMER CONFLICTS

Register today for our 30 – second Trusted Advisor tips and receive as a bonus 15 Phrases that Pay for dealing with stressed and rushed customers.