The joy of ‘Hassle Free’

Make Buying Easy for your Customer and Gain a Competitive Edge

Maybe you’ve noticed lately that buying stuff is becoming more stressful. The smallest item is cemented in oversized industrial plastic packaging that’s impossible to open without mechanical assistance. Electronic devices come with 40 page manuals you are expected to study and memorize in your spare time. Returning something for service requires finding the original packaging and paperwork, spending time and postage, waiting and hoping. Sound familiar? As this unfortunate trend worsens the good news is you can differentiate your business by being easier to do business with. Easy is different. Simple is better. Whether it’s your ease of access, operation, or getting service you’ll stand out by giving your customers a buying experience that’s hassle free.

Today’s chuckle:

The hardness of butter is directly proportional to the softness of the bread.

Written By Jeff Mowatt (original content – not AI generated)

Was this helpful?   For additional information on this topic:  Customer Service Trends/Strategic Planning

You’ll find more of Jeff’s Trusted Advisor Customer Service tips or subscribe to receive a new Business Building Tip every two weeks.

Curious about Jeff’s training resources?  Click on Shop for details.  If you’re interested in a customized presentation for your organization, contact Jeff at [email protected]

Jeff Mowatt is a customer service speaker, customer service trainer, award-winning speaker, and best-selling author.