Customer Service Training TIps

The joy of ‘Hassle Free’

Maybe you’ve noticed lately that buying stuff is becoming more stressful. The smallest item is cemented in oversized industrial plastic packaging that’s impossible to open without mechanical assistance. Electronic devices come with 40 page manuals you are expected to study and memorize in your spare time. Returning something for service requires finding the original packaging and paperwork, spending time and postage, waiting and hoping. Sound familiar? As this unfortunate trend worsens the good news is you can differentiate your business by being easier to do business with. Easy is different. Simple is better. Whether it’s your ease of access, operation, or getting service you’ll stand out by giving your customers a buying experience that’s hassle free.

 Jeff Mowatt is a customer service strategist, award-winning speaker, and bestselling author.   For more tips, training tools or to inquire about engaging Jeff for your team visit    www.JeffMowatt.com

 

Today’s chuckle:

The hardness of butter is directly proportional to the softness of the bread.

 

Like to forward or reprint this tip?

We have some options to make this easier for you. Click here for a printer-friendly  CDrom with all Jeff’s tips.  Click here for  Jeff’s book with 101 top tips.  If you’d like to cut and paste any of our tips or articles from our website, you are welcome to do so  providing  you include the bio and contact information after each tip or article.   Please also email a link to any tips or articles that you post on-line to [email protected].

Copyright © JC Mowatt Seminars Inc.   All rights reserved.

Like to forward or reprint this tip?

Click here for Jeff’s Latest Tip
and to Subscribe for FREE updates

REDUCE CUSTOMER CONFLICTS

Register today for our 30 – second Trusted Advisor tips and receive as a bonus 15 Phrases that Pay for dealing with stressed and rushed customers.