Customer Service Blog

How to Motivate your Team beyond Money

How to Motivate your Team by Jeff Mowatt, Customer Service Speaker and TrainerAs a leader, you know your effectiveness is measured not by what you accomplish; but by what you guide your team members to achieve. It’s not just a matter of getting marginal performers to improve. With today’s staffing shortages, we also risk losing our star performers when they don’t feel fully engaged at work. The issue is particularly critical now when team members are still feeling post pandemic lethargy.

That’s why in this video, you’ll discover 3 secrets to motivation I share with my client leadership teams. None require paying more in perks and salaries. All help both star employees and marginal employees feel more motivated to help your customers, and to help each other.

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