Selling for Grudge Purchases
Most customers don’t enjoy paying for ‘grudge’ purchases like car repairs, insurance, or braces for their children’s teeth. That’s why in this video I share 4 tips for how to make reluctant customers feel better about doing business with you and your team members
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Past Posts
- Selling for Grudge Purchases
- Easy Way to Sound more Helpful – even when you’re busy
- Sell More by Saying Less
- How to Collect From Late Paying Customers
- What are your emails trying to hide?
- Say this with your next unhappy customer
- How to Build Trust by Managing Customer Expectations
- How to Sell when your Prices are Higher
- How Humility Boosts your Online Influence
- Which are you: ‘lucky’, ‘fortunate’ or ‘grateful’?