I’ll Take Care of It
Whenever one person gives someone else a task to do, there’s always the risk that the other person might “go-through-the-motions” to get it done. Whether you’re an employee doing something for a customer – or for your boss, your choice of words can instill confidence or foster mistrust. For example, if you respond to a request with, “I’ll do it”, it sounds like you’re forced “to do” something. Instead use the phrase, “I’ll take care of it.” That response implies that you’re complying because you care, and that you’ll see it through until completion.
Register today for our 30 – second Trusted Advisor tips and receive as a bonus 15 Phrases that Pay for dealing with stressed and rushed customers.
Subscribe to our Blog
Get our latest updates in your Inbox