Top ten video tips to boost your business
Recently I had the pleasure of being video interviewed by renowned podcaster George Torok. We discuss how to change a few words when communicating with customers to differentiate your brand and grow your business. View it at Your Intended Message
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Past Posts
- Four Words to Resolve Conflicts
- Customer Service video tip – Motivating employees to care more about customers
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- Dealing with Internet Trolls and Angry Customers
- When Faster Service isn’t Better
- When Customers Refuse Good Advise
- When Friendliness Backfires
- Is your busy-ness turning people off?
- How to Break Bad News to customers
- Don’t tell customer what you believe